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New: The Service Operations Framework, Second Edition.  Read it →

In person · Trade show Meetings open

Gartner IT Symposium/Xpo 2026

09–11 Nov 2026 · International Barcelona Convention Center · Barcelona · 09:00-17:00

IT Service Operations - the road to autonmous working:

The next evolution of IT Service Operations will be defined by the move from manual and reactive ways of working towards increasingly automated, agentic and ultimately autonomous operations.

At Gartner IT Symposium, dotslash will introduce the second edition of its Service Operations Framework (SOF 2.0), providing a practical framework for understanding this transition and the capabilities organisations need to build along the way.

What we're bringing.

 
Path to Autonomous IT Service Operations: Building the Integrated Toolchain
 
No single vendor can deliver autonomous IT Service Operations. This session will outline how to build an integrated toolchain around the right capabilities, unlock value from tech investments and create a practical maturity path towards autonomous operations.
 

 

 

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